Terms and Conditions

Thank you for your interest in our retreat! The retreat is subject to the following terms and conditions.

1. Terms of agreement

(a) By booking and attending a retreat with Oldshoremore Retreats, you are agreeing to comply with and be bound by the following terms and conditions.

(b) The term ‘Oldshoremore Retreats’ or ‘us’ or ‘we’ refers to the owner(s) of the company and its teachers. The term ‘you’ or 'I' refers to the student or viewer of our website and/or services. The terms 'retreat' refers to all aspects of the services on offer, to include, but not be limited to, the classes, accommodation and activities. 

2. Booking procedure

(a) On making a booking with us, each person accepts the terms of these booking conditions.

(b) On submitting your booking, we will confirm acceptance of your booking and issue a request for payment and payment instructions. Your place is not confirmed until the full payment has been received at least 12 weeks in advance of the retreat. If the full balance of your retreat is not paid in time, we reserve the right to cancel your retreat.

(c) If making your booking within 12 weeks from the retreat start date, the full balance will be due.

(d) Subject to clause 2(e), all payments are non-refundable.

(e) A refund will only be issued if the retreat is fully booked and someone else can fill your space. A refund in this case is minus a cancellation charge of £20. Any monies owed in this case will be paid to you within 10 days after the retreat end date.

(f) We reserve the right to increase the price of the retreat before you confirm your booking. Any change in price will be advertised to you before you book the retreat.

(g) We reserve the right to reduce the price of the retreat or run special offers at any time. Once you have made your booking and paid these prices, changes will not be applicable to you.

(h) Optional trips and treatments booked locally are not the responsibility of Oldshoremore Retreats and are at your own risk and cost.

3. Cancellation policy

(a) As stated in section 2(d) all payments are non-refundable. For this reason we strongly recommend that you take out travel insurance to cover you in the event of any need to cancel at the last minute.

(b) Once the retreat has commenced, no refund or part refund or unused portion of your retreat will be repaid in the event of cancellation by you.

(c) In the very unlikely event that the retreat is cancelled by either party, there will be no refund or compensation available from us for your travel costs, transfers and other associated costs.

(d) We reserve the right in any circumstances to cancel the retreat, in which case we will offer a refund in full of all monies paid.

(e) It may be possible 4 weeks before the retreat to transfer your booking to another retreat or service at a future date.

Temporary Coronavirus pandemic cancellation arrangements

f) In the event that you are prevented from coming due to being subject to national or regional restrictions and/or Oldshoremore Retreats being unable to open for the same reasons, a transfer /credit note valid for 2 years will be issued. 

4. Changes to retreat

(a) It is very unlikely that we will have to make any changes to your retreat, but arrangements are made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not be limited to, dates, times, timetable, accommodation, teachers and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum.

5. Surcharges

(a) Unless stated otherwise, transportation costs to include, but not be limited to, flights, transfers and taxis, are not included in the price of the retreat. Please consider your travel arrangements prior to booking.

6. Insurance and health

(a) It is your responsibility to inform the teacher of any injury/medical conditions when booking and before the start of every session. It is advisable that you consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake the sessions and any other activity that has been arranged.

(b) If you experience any injury or discomfort during any activity organised for you, you must stop immediately and advise the teacher(s) accordingly.

(c) Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking.

(d) We recommend all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss or damage to personal belongings at any time (as per the liability waiver in section 7), nor will any compensation be issued in such case.

(e) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so.

7. Liability waiver

(a) It is a requirement of anyone attending a retreat and/or classes with Oldshoremore Retreats to accept and abide by the following release of liability:

'I understand that, while the utmost care is taken, neither the individual teachers/therapists, nor Oldshoremore Retreats will be liable for any damage or injury resulting from my practice or use of the retreat centre, nor any loss or damage to personal belongings. I understand that sessions may be emotionally and physically strenuous and I voluntarily participate in them with the knowledge that there is risk of personal injury or property loss. I recognise that it is my responsibility to notify the teacher/therapist of any illness or injury before the start of every session.

(b) The release of liability statement applies to the duration of the retreat and every session or activity you participate in, whether in a group or private setting. If this statement is not accepted, your booking will be cancelled and payment will be refunded 8 weeks prior to booking after which no refund will be given.

8. Alcohol / drugs policy

(a) Guests should not take part in yoga or any therapy under the influence of alcohol, drugs, or both, and doing so will result in immediate request to leave the retreat, with no refund being issued.

9. Right to refuse

(a) We reserve the right to dismiss or refuse entry to the retreat at any time at the teacher's discretion with no refund being issued, in the event of breach of any of these terms and conditions, or disruptive behaviour.

10. Privacy policy

(a) We will not pass on your information to any third party or organisation outside of Oldshoremore Retreats, without your permission. We respect your privacy.

(b) We will use your details to inform you of updates about the retreat, and any future events. You can unsubscribe at any time by selecting the unsubscribe button at the bottom of the email.

11. Passport and visa requirements

(a) You are responsible for ensuring that you have a valid passport if travelling from overseas with sufficient expiry date remaining and any necessary visas or required inoculations or other health requirements in place. 

12. Complaints 

(a) If you have a problem during your retreat, please inform a member of our team immediately, who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return.